Shoddy Service

We are having a problem with Mega Movers.

They scheduled us for 1 PM, then called and rescheduled for 3 PM.  Now, at 4:30, Melissa called them and they said they would “definitely be there today.”

We’ve had this kind of problem with service before, so I’m wondering if it’s our location, or if it’s just the nature of business around here.  On their web site it says their goal is 100% customer satisfaction.  Hilarious.

But what this really means is that Melissa will be around here for a few hours longer.  I’m okay with that, although it’s stressing her out something fierce, and I am sympathetic.  Seperation is never easy, but things like this can make it harder.

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One Response

  1. I can relate. Last time I moved the movers said they’d be there between one and three. Showed up at six. I tried to get the credit card company to take it off my bill, but no go.

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